Billing, wallets & payments
Fund your Naira wallet, pay for campaign packages, receive Agent rewards, and withdraw after verification.
Overview
Creators fund campaigns through wallet and Monnify options. Agent rewards unlock after approved proof. Withdrawals follow KYC checks and our payout schedule.
Funding your wallet
Funding your wallet
Open Wallet in your dashboard to add Naira balance before buying campaign packages. Available methods depend on site settings and may include:
- Monnify payment (card or transfer when enabled).
- Deposits to your dedicated bank account number, credited after confirmation.
- Manual bank transfers, checked by our support team before they are credited.
Timing
Automated deposits often reflect within a few minutes. Manual transfers can take longer while admins verify payment details.
Paying for campaign packages
Paying for campaign packages
When you pay, Creators fund the selected package using wallet balance and/or other enabled payment methods. Review the order summary carefully before confirming.
Secure payment protection
Funds for a campaign stay protected until tasks are completed and proof is verified. You are not expected to pay Agents directly outside the platform.
- Confirm package tier, quantity, and target requirements.
- Ensure your wallet has enough balance (or complete gateway payment).
- Keep the order confirmation for your records if you need support later.
Agent rewards and earnings
Agent rewards and earnings
When an Agent’s proof is approved, the reward for that task is credited toward their withdrawable earnings according to platform rules. Pending or rejected proof does not pay out.
- Rewards are tied to verified task completion. Claiming a task alone does not earn a reward.
- Earnings appear in wallet / earnings views once released.
- Chargebacks, fraud, or policy violations can reverse or hold payouts.
Withdrawals
Withdrawals
Withdrawals move available Naira from your wallet to a verified bank account. Processing depends on KYC status, withdrawal limits, and our payout schedule.
Bank details
You are responsible for accurate bank information. Incorrect details you supply can delay or lose funds; contact support immediately if you notice an error.
Payment issues and disputes
Payment issues and disputes
If a deposit does not appear, a payment fails, or a reward/withdrawal is delayed, open a support ticket with transaction references, screenshots, and timestamps. Do not share passwords or one-time codes with anyone claiming to be support.
Still need help?
Browse more guides or contact support for wallet, proof, and campaign questions.